How retailers outside Italy create stronger relationships with their customers. Explore the endless opportunities within the customer journey to identify new touchpoints and find the right channels, using customer centred strategies.
- How to Leverage Rapid Membership Growth to Drive Engagement, Personalization and Drive Your Brands Customer Strategy
Learn from the best international case studies to redesign your customer experience!
*A Pecha Kucha presentation: 20 images of 20 seconds each in 8 minutes with a well-developed narrative to create a seamless, memorable and meaningful stories.